I hope I can get these messages simply by logging on via OWA on my old PC, creating a new folder, moving the Inbox messages into it, then DL'ing via Outlook on my new PC and sorting however I want.But it would be nice to hear some explanation, and a real . I am using the feature known (in OL2003) as "Exchange over the Internet".After doing some research, it appears to be an issue with Microsoft Outlook when dealing with shared mailboxes over 2GB in size.This shared mailbox having the issue was indeed over 2GB in size.You'll be able to ask any tech support questions, or chat with the community and help others.Here’s the story of an odd Outlook 2016 bug that you might run into.There are a few ways to resolve the issue: One option is to remove the recent update that has been pushed out by Microsoft to Outlook 2013 and Office 365 users.To do so, complete the following steps: Be sure to back up any existing emails or transfer to an offline location before making this change.
All other shared mailboxes for other users worked correctly.
Microsoft has been urging everyone with an Office 365 license for the Office programs to update to Office 2016.
It’s a modest upgrade at best, as the programs are virtually identical to the 2013 versions, but it feels good to get the latest version for free, right?
There’s nothing to click on for Inbox or Sent Items or Favorites. Clients make choking noises and reach for the phone to call me. Microsoft announced this week that it has tracked down the bug and will fix it in a patch soon.
In the meantime, it’s easy to fix as long as you remember that this is an issue and you don’t panic because you’re afraid that all your folders are missing.